Yes! We are the original designer and manufacturer of the McLean Metalworks Hammock Mount, and we now sell our entire line of hammock mount products under our exclusive adventure brand, Adventure Hammock Systems (click below!)

We love to take on new challenges, when our production schedule allows. Please shoot us an email at sales@mcleanmetalworksmfg.com to discuss your project.

Here at McLean Metalworks, we try to keep our prices as low as possible everyday by not inflating them for recurring "sales". However, we do occasionally offer sales and will notify customers via our mailing list and social media. We also will have discounted products from time to time, including package deals, limited release or blemished items that are discounted in the online store.

Our products ship UPS ground from our Bend, OR facility and typically take up to 5 business days to arrive after shipment. We pack and ship all in-stock orders in 1-2 business days and you will receive a notification once the shipping label has been created (typically the following business day). Current stock status will be listed in the beginning of product descriptions. Please see the following map for estimated transit times: We can offer expedited shipping through UPS 2nd day air or UPS next day air for an additional cost. Please contact us if you need a quote for expedited shipping services. Please note that these services usually cost 2-4x the rate of our ground shipping cost. *We do not guarantee delivery dates on ground shipping.

Yes! We have recently resumed international shipping. Please be aware that international shipping charges only cover the transit costs and do not cover duties and import fees that may be required by the receiving country. The shipping estimate at checkout is the most cost effective method we have for international shipping. You are also welcome to arrange a shipment through a parcel forwarding service and we would be happy to ship products to a domestic parcel forwarding location through the standard checkout process.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If there are any issues, submit photos of products and packaging to sales@mcleanmetalworksmfg.com. All claims must be made within 5 days of reciept. Returns Returns must be initiated by contacting sales@mcleanmetalworksmfg.com for approval. Returns must be initiated within 30 days of item receipt. Return approval is valid for 30 days. Customer is responsible for cost of return shipping. Original shipping charges are nonrefundable. Returned items must be uninstalled and in new condition, complete with all hardware and packaging materials. All returned items are subject to a 20% restocking fee. McLean Metalworks reserves the right to assess higher fees as needed to cover damages or missing parts. All fees will be deducted from the total refund amount. Refunds will be made after the items are returned into sellable stock. Refunds We will notify you once we’ve received and inspected your return and processed your refund. Remainder of payment will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@mcleanmetalworksmfg.com.

Our preferred communication method is via email and you can reach us at sales@mcleanmetalworksmfg.com. We will typically respond within 2 business days or even sooner if there is an urgent issue. Our limited staff is usually hard at work making products and we do not have 24/7 call staff to answer phone calls. If you have reviewed the product listings and FAQs and still have an unanswered question, please feel free to send us an email.